From One Bud to Another

I wrote this message on behalf of Mr. Rich.  I also wrote to the company that manufactured the contact lens solution. I thought I would be fair and allow a reasonable amount of time to receive a response from the TSA Ombudsman. As you can see, it was written on 2-6-2011. If by chance I do receive a response either before or after this posting, I will advise of the date received.

Reply |Accounts to me

show details Feb 6 (6 days ago)

Thank you for your inquiry to the Transportation Security Administration submitted on 2/6/2011 at 12:15 AM. We have forwarded your email to the appropriate group for response.

Name: safe traveler

Email:safetraveler@gmail.com

Brief Description of Inquiry: prescription liquid medications

Comments:

On your page titled “Travelers with Disabilities and Medical Conditions”, as well as the linked memo (http://www.tsa.gov/assets/pdf/special_needs_memo.pdf) dated 9 -25-2006, you clearly state:

Additionally, we are continuing to permit prescription liquid medications and other liquids needed by persons with disabilities and medical conditions. This includes:

• All prescription and over-the-counter medications (liquids, gels, and aerosols) including petroleum jelly, eye drops, and saline solution for medical purposes;

It is also stated in this section that

However, if the liquid medications are in volumes larger than 3.4 ounces (100ml) each, they may not be placed in the quart-size bag and must be declared to the Transportation Security Officer. A declaration can be made verbally, in writing, or by a person's companion, caregiver, interpreter, or family member.

I believe it is reasonable to infer from these specifics that

a.)    Containers of contact lens solutions are allowed to brought aboard an airliner as “carry   on”.

b.)    Such containers that exceed 3 ounces are allowed as “carry on” but must be packaged separate from the “3-1-1 quart bags” and must be declared.

Is this correct? If an individual then finds that this policy is not adhered to at a particular airport, what remedies are offered? Is there any possibility of reimbursement? If this policy is not outdated, could you please address this on your TSA page? I believe accurate information reduces confusion at our airports.

As the TSA Ombudsman, I hope that you address this concern and respond accordingly.

I await your reply.

safetraveler@gmail.com




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